Who we are

Wanda Glover – Founder, Experience Design Director

Wanda is a leading expert in customer experience strategy and design for fortune 100+ companies. She’ll follow a customer anywhere, with love and respect, to capture the truth of experience.

Wanda holds two degrees from the University of Georgia: BA in Journalism and an M.Ed in Instructional Technology. Wanda’s favorite previous employer is IBM and previous clients include The Coca-Cola Company, The Home Depot, Sorin Group CRM, AT& T, Havertys, Prudential, Fireman’s Fund, WSJ.com, Renault, MISO, Putnam Investments, Fidelity and many more during her years at IBM.

wanda on a customer scene